Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@newangie.com.
- All
- Pre Sale Questions
- Technical + Theme Questions
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Pre Sale Questions
we are a manufatuter, we are look higherly on following:
1/ ·High Cost-Effectiveness: Our products are priced competitively within the industry, offering advanced technology, superior quality, and outstanding performance. We believe you will find our devices to be highly cost-effective.
2/Bulk Discounts: We provide flexible bulk discount policies. For distributors purchasing in large quantities, you can benefit from more favorable pricing and additional incentives.
3/ Market Support: Beyond competitive pricing, we offer comprehensive market support, including marketing materials, technical training, and after-sales service, to help you successfully promote our products.
4-·Long-Term Partnership: For our long-term partners, we regularly offer special promotions and price adjustments to ensure a strong and mutually beneficial relationship.
-5.Unique Value Proposition: We focus not only on price but also on delivering unique product value, including innovative technology, exceptional quality, and premium customer service, which will help you stand out in the market.
1/ Generally for our main and hot selling machines machines, we normally prepare some stock, the delivery time is 3-5 days.
2/ For customized the machine looking, normally need 15-30 days.
3/If you want to customise the inner structure and software, will need 30-40 days around
Technical + Theme Questions
Normally we provide a 2-year warranty for the host, 6 months for accessories, and lifetime technical support. If you have any specific requirements, please let us know, and we will do our best to accommodate them.
We are directly manufacturer, so we can provide at least 3-5 years of support for accessories and consumables, including cartridges, handles, and other accessories. Because not only you, we also have some distributors resell this machines also need these spare parts for long time support.
This is one of our main and top selling machines, so we'll have the conumables for this machine all the time. No worries of it.Our products offer a leasing feature. By modifying the application in the machine's backend, we can adjust the usage time and frequency. This enables you to conveniently provide a leasing service for the machines.