FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@newangie.com.

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Pre Sale Questions

Yes, we are a manufacturer of beauty equipment since 2008. Our factory, located in Shijiazhuang near Beijing, specializes in high-quality laser machines, HIFU devices, and body slimming equipment.

we are a manufatuter, we are look higherly on following:

1/ ·High Cost-Effectiveness: Our products are priced competitively within the industry, offering advanced technology, superior quality, and outstanding performance. We believe you will find our devices to be highly cost-effective.

2/Bulk Discounts: We provide flexible bulk discount policies. For distributors purchasing in large quantities, you can benefit from more favorable pricing and additional incentives.

3/ Market Support: Beyond competitive pricing, we offer comprehensive market support, including marketing materials, technical training, and after-sales service, to help you successfully promote our products.


4-·Long-Term Partnership: For our long-term partners, we regularly offer special promotions and price adjustments to ensure a strong and mutually beneficial relationship.


-5.Unique Value Proposition: We focus not only on price but also on delivering unique product value, including innovative technology, exceptional quality, and premium customer service, which will help you stand out in the market.

All our products are CE and ISO 13485 certified. We have established distributors in Europe and the United States who can sell our machines without any issues. If you require additional certifications, please let us know, we can prepare them for you.
Our factory covers 4000 square meters, 10 production lines, 20 R&D engineers ,10 QC staffs, offering customized services for worldwide distributors And we provided one -stop solutions for 16000+ customers from 100+ countries.
We are committed to providing new technology that helps our partners deliver the best possible treatments to their clients. And we have a dedicated R&D team that continuously works on developing new technologies and improving existing ones. This commitment to innovation ensures that our devices remain at the cutting edge of the industry.

As a manufacturer with 16 years of industry experience, we have different shipping methods, like DHL, FedEx, by air, by sea, by train, etc... we can also help if you have any special need

1/ Generally for our main and hot selling machines machines, we normally prepare some stock, the delivery time is 3-5 days.

2/ For customized the machine looking, normally need 15-30 days.

3/If you want to customise the inner structure and software, will need 30-40 days around

Technical + Theme Questions

Normally we provide a 2-year warranty for the host, 6 months for accessories, and lifetime technical support. If you have any specific requirements, please let us know, and we will do our best to accommodate them.

As manufatuter, we have our engineer team, we can offer lifetime technical support. If you have any questions, feel free to contact us at any time. Our engineering team will provide comprehensive solutions.
yes,We are committed to ensuring that you and your team are fully equipped to maximize the potential of our beauty devices. If you have any further questions or specific training needs, please do not hesitate to contact us.
We use aluminum flight cases for transportation. Firstly, they are aesthetically pleasing, lightweight, and capable of bearing significant weight. Secondly, the cases are designed with high technological content, making them convenient to use and offering superior protection for the laser machines during transit. Thirdly, the aluminum flight cases are fireproof, waterproof, and corrosion-resistant, which makes them widely applicable. The internal packaging structure of the case is complete, equipped with multiple shock-absorbing and dust-proof polymer materials, ensuring an attractive and sophisticated appearance.

We are directly manufacturer, so we can provide at least 3-5 years of support for accessories and consumables, including cartridges, handles, and other accessories. Because not only you, we also have some distributors resell this machines also need these spare parts for long time support.

This is one of our main and top selling machines, so we'll have the conumables for this machine all the time. No worries of it.

Our products offer a leasing feature. By modifying the application in the machine's backend, we can adjust the usage time and frequency. This enables you to conveniently provide a leasing service for the machines.

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